Clientime’s founder, Judy Reid, started her career as a successful real estate agent in Toronto. After seeing that there was room to improve the way agencies run their business, she decided to develop Clientime, the all inclusive, real estate focused, booking and messaging system. Since the company’s conception in 2005, Judy has been working hard as your front desk manager, making sure your every need is met. She understands every aspect of the real estate business and is dedicated to supporting brokerages and agents alike.
When you call an operative at our front desk service, you’re getting in touch with someone who is a hand-picked, seasoned employee. Our staff are trained extensively on our system so that the interactions between our agents and your clients are seamless. We are a remote workforce which means that we’re available to you anytime, anywhere. At Clientime, we pride ourselves on having a family-like culture with our staff members. Our culture and our collectiveness is what sets us apart, leading to a low turn-over rate and ultimately, happier customers.
Clientime does it all from answering the phone, taking messages, making and confirming appointments and following up to my complete satisfaction. I hear of the difficulties that many other brokerages have, mostly larger, big name companies, and smile at the premier service that I and my clients receive.
They know the real estate business and ensure the business model works! There is always room for improvement, however I just don’t know at this time how much better you could be.
Since our office of 2 office staff became one, answering the phones have been an on-going struggle when you’re just one person and no one to help. Luckily clientime has helped me overcome this obstacle and continues to help our business run smoother.